Level 2 Allergen Awareness

Level 2 Allergen Awareness:
Protecting Your Reputation & Natasha’s Law Compliance

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In a modern food business, allergen safety is as critical as food safety. This course provides your team with the essential skills to manage the 14 major allergens and comply with PPDS (Natasha’s Law) requirements. It is the perfect foundation for new businesses looking to build customer trust and ensure total safety from their first day of trading. Join our elite group of learners with our 96% pass rate—and for your peace of mind, if you don't pass the first time, your second attempt is completely free. Turn your compliance into a competitive advantage today.

Level 2 Allergen Awareness

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If you handle food in any setting and need to understand allergens, proper training is essential. The Highfield Level 2 Allergen Awareness course delivers you an accredited allergen certificate that gives you a practical understanding of the 14 major allergens – perfect for helping small businesses serve customers safely and meet legal requirements.

Ready for the next step? View Level 3 Food Course Dates here.

Course Content

The Level 2 Allergen Awareness qualification is designed to provide knowledge and understanding of food allergens, their characteristics and effects and the importance of effectively communicating information regarding allergenic ingredients to customers.

Modules include:

Recognising an allergic reaction and learning what to do.
Identifying common allergens and the foods they can be found in.
Understanding food safety legislation including Natasha's law.
Finding allergen information and communicating this to customers.
Carrying out an allergen risk assessment.
Devising an action plan to ensure legal compliance when back in the workplace.

Assessment and Certification

The Level 2 Allergen Awareness course is accredited by Highfield (HABC) and the exam can be taken online with Highfield Remote Invigilation or paper based in a classroom environment.

To complete the Level 2 Allergen Awareness qualification you must take a 15 question multiple choice exam
To pass you must achieve a total of at least 9 marks out of 15.
The duration of the examination is 30 minutes.

Hygiene Sue guarantee - If you don’t pass the first time the second time is free

Frequently Asked Questions

1. Who should take the Level 2 Allergen course? This course is for anyone working in a food environment, including servers, kitchen staff, and retail assistants. It is designed to give frontline employees the knowledge they need to handle allergen requests safely and prevent cross-contamination.

2. Is this course legally required? UK food law requires all food businesses to provide accurate allergen information to customers. While a specific certificate isn't always mandated by name, the Level 2 Award is the industry-standard way to prove your staff have received the necessary training to meet these legal obligations.

3. What will I learn about the "14 Allergens"? You will learn how to identify the 14 major allergens that must be declared by law. The course covers how these allergens affect the body, how to read food labels correctly, and how to communicate safely with customers who have food allergies or intolerances.

4. How does this differ from Level 3 Allergen Management?

Level 2 is about awareness and communication for general staff.
Level 3 is about system management and policy for supervisors and owners. If your job involves serving food or preparing ingredients, Level 2 is the correct starting point.

5. Is the certificate recognized by the EHO? Yes. This is a Highfield Level 2 Award in Food Allergen Awareness (RQF). It is a regulated, nationally recognized qualification that provides excellent "due diligence" evidence for Environmental Health Officer (EHO) inspections.

6. Can I book this for a large group of staff? Yes. We offer flexible options for teams. You can purchase multiple online licenses for your staff to complete at their own pace, or we can arrange a group training session. Contact theteam@hygienesue.co.uk for team discount rates.

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Level 2 Allergen Awareness

Level 2 Allergen Awareness: Protecting Your Reputation & Natasha’s Law Compliance

Level 2 Allergen Awareness

Level 2 Allergen Awareness:
Protecting Your Reputation & Natasha’s Law Compliance