This qualification is required by anyone who wishes to authorise the sale or supply of alcohol in England and Wales. By successfully completing this course and applying to your local council, you become a Personal Licence Holder (PLH). This allows you to supervise and authorise alcohol sales at any premises that holds a Premises Licence (e.g., pubs, bars, off-licences, and restaurants). You must be over 18 years old to apply for the licence.

The course covers the core knowledge required to sell alcohol legally and responsibly under the Licensing Act 2003. Key topics include:

• The law on the sale of alcohol and related penalties.

• The responsibilities of the Personal Licence Holder and the Designated Premises Supervisor (DPS).

• Understanding and preventing public nuisance, crime, and disorder.

• The effects of alcohol on the human body and how to identify and refuse service to a drunk person.

• The law regarding the sale of alcohol to minors and age verification policies.

The course typically requires one full day of virtual or classroom learning.

• Delivery and Assessment: The course is assessed by a multiple-choice examination which is taken online. The exam is conducted under remote invigilation (Highfield), requiring a PC/Laptop with a camera and a secure testing environment.

• Licence Renewal: Unlike in Scotland, the Personal Licence in England and Wales does not have to be renewed. Once granted by the local council, the licence remains valid indefinitely unless it is revoked or surrendered. However, PLHs should stay updated on any changes to the licensing laws.

• Level 3 Award in Delivering Training: This is ideal for anyone new to teaching who wishes to deliver short, industry-specific courses (e.g., Food Safety, First Aid, Health & Safety, or Manual Handling) where the content is pre-designed. It focuses on the practical skills of preparing for, delivering, and evaluating inclusive training sessions.

• Level 3 Award in Education and Training (EAT): This is a broader qualification designed for people who want a solid, nationally recognised foundation in adult education. It covers the essential skills needed for effective teaching, including planning, delivering, and assessing training sessions, and can lead to teaching roles in various sectors, including further education.

While specific requirements vary by the course you plan to deliver, Highfield and other awarding bodies often require trainers to hold a recognised teaching qualification (like the Level 3 EAT) to ensure quality. You will gain skills in:

• Session Planning: Structuring and preparing engaging lessons tailored to learner needs.

• Effective Delivery: Using various teaching methods to manage a classroom and facilitate learning.

• Assessment: Understanding how to use assessment methods (formative and summative) to measure learner progress.

• Inclusive Practice: Ensuring your training meets the needs of diverse learners with different learning styles and abilities.

• Delivery: Both courses are typically delivered through a blend of virtual learning sessions, self-study, and practical activities.

• Assessment: The qualification is assessed through a portfolio of evidence which usually includes a minimum of three components:
  

1. Written Assignments: Answering theoretical questions based on the course units.

2. Micro-Teaching Session: Planning and delivering a short teaching session (usually 15–20 minutes) to your peers, which is observed and assessed by a tutor.

3. Reflective Practice: Evaluating your own delivery and identifying areas for future professional development.

This qualification is ideal for supervisors, managers, and team leaders who have been, or will be, made responsible for monitoring and verifying standards within their organisation. It is highly beneficial for anyone who wishes to carry out effective audits and inspections in food safety (or other compliance areas like health and safety).

It teaches the systematic process of auditing, planning, conducting checks, gathering objective evidence, and writing reports to drive continuous improvement, making it a critical skill for maintaining a robust Food Safety Management System (FSMS).

This course will equip you with both theoretical and practical skills to manage an inspection system. You'll learn about the legal and technical responsibilities for managing workplace inspections, how to plan and prepare for effective audits, techniques for conducting inspections and gathering reliable evidence, and how to write clear, concise, and objective audit reports with effective corrective actions.

The Level 3 Audit and Inspection course is delivered through virtual learning sessions, providing flexibility in studying the theoretical components. It is assessed by a multiple-choice examination taken online under remote invigilation, requiring a PC/Laptop with a camera and a secure testing environment to ensure the integrity of the qualification.

• Level 2 Award in Food Allergen Awareness and Control: This course is designed for all food handlers and staff who prepare, serve, or sell food. It focuses on identifying allergens, understanding legal requirements (like Natasha's Law), and knowing the practical steps to prevent cross-contamination.

• Level 3 Award in Food Allergen Management for Caterers: This qualification is aimed at supervisors, managers, and business owners. It covers the development and implementation of comprehensive allergen policies, managing documentation (e.g., matrixes and recipes), training staff, and handling customer complaints related to allergens.

• Delivery: Both Level 2 and Level 3 courses are delivered via live virtual learning sessions, allowing you to participate from any location. Our experienced trainers guide you through the materials, interactive exercises, and Q&A sessions.

• Assessment: Both levels are assessed by a multiple-choice examination which is taken online. The exam is conducted under remote invigilation with Highfield, requiring a PC/Laptop with a camera and a secure testing environment to ensure the integrity of the qualification.

• Legal Compliance: The UK and EU food information regulations (including Natasha's Law) require food businesses to ensure their staff are adequately trained on allergen control and information provision.

• Course Validity: Yes, these Highfield qualifications are nationally recognised and meet industry and regulatory requirements. Successfully completing these courses provides verifiable proof that your staff have been trained to a competent standard, helping your business maintain legal compliance and protect customer safety.

• Duration: The time required varies by qualification level and your prior knowledge:
  

• Level 2 typically takes 1-2 days of study.

• Level 3 typically takes 3-4 days of study.

• Level 4 requires a more in-depth commitment, usually spread over several weeks or months, as it involves significant research and assignment work.

• Assessment: All courses are assessed remotely.
  

• Levels 2 and 3 are typically assessed via a multiple-choice examination taken online under remote invigilation with Highfield.

• Level 4 is assessed via a set of written assignments and/or a portfolio, which are submitted and marked by a Highfield-approved assessor.

You will need the following for remote learning and the online exam:

• A reliable Wi-Fi connection.

• A PC or Laptop with a functional front-facing camera and Google Chrome set as the default browser.

• A smartphone (Android or iPhone) to download a separate invigilation app, which is used to monitor your exam environment.

• A private, quiet room for your exam, as you must not have any external devices, notes, or unauthorized assistance.

• Disabled Software: For the exam, you must disable all assistive software, including language tools, spelling/grammar checkers, and AI chatbots (like ChatGPT).

• Level 2 (e.g., Highfield Level 2 Award in Health and Safety in the Workplace): This is ideal for all employees and is often a mandatory induction. It covers basic legal requirements, hazard identification, and control measures relevant to the workplace.

• Level 3 (e.g., Highfield Level 3 Award in Health and Safety in the Workplace): This is suitable for supervisors, managers, or team leaders who are responsible for implementing and monitoring health and safety procedures within a team or department.

• Level 4 (e.g., Highfield Level 4 Award in Health and Safety in the Workplace): This is designed for senior managers or those who manage the overall health and safety strategy for an organization. It provides an in-depth understanding necessary for creating policy, managing risk assessments, and ensuring compliance.

Yes, if you choose Hygiene Sue - Virtual Learning because it is accredited by Highfield and you will be required to complete a Highfield invigilated exam online exam.

Guaranteed Promise: if you fail your first exam attempt, your second attempt is completely free. This commitment ensures you have the confidence and support to achieve your qualification with us.

Yes, the certificate you receive is exactly the same whether you complete the course through Hygiene Sue Virtual Learning or a classroom-based session, as both are Highfield accredited qualifications.

Yes, if you choose Hygiene Sue - Virtual Learning it is accredited by Highfield and you will be required to complete a Highfield invigilated exam online exam.

It is generally advised that learners already hold the Level 3 Award in Food Safety (or equivalent) before undertaking the Level 4 qualification, as the Level 4 course builds on supervisory knowledge.

The certificate should be renewed every three years to ensure your knowledge of food safety regulations and best practices remains current.

We recommend that you hold a Level 4 Award in Food Safety and/or a Level 3 HACCP qualification before enrolling in the Level 4 HACCP course. This ensures you have the foundational knowledge needed to succeed at this advanced level.

This course provides an introduction to HACCP, covering its definition and importance, the legal requirements, the basic principles (e.g., hazard analysis, critical control points), and the role of HACCP in ensuring food safety.

Yes, the certificate you receive is exactly the same whether you complete the course through Hygiene Sue Virtual Learning or a classroom-based session, as both are Highfield accredited qualification.

Yes, all our HACCP courses (Levels 2, 3, and 4) are accredited by Highfield, a leading awarding body in the food safety industry, ensuring high-quality and recognized qualifications.

The HACCP course exam is conducted online and remotely invigilated by Highfield. You can take the exam Monday to Friday between 9:00 AM and 5:00 PM. We'll arrange the exam booking for your convenience.

Level 4 HACCP is aimed at managers and senior staff who are responsible for managing and reviewing HACCP systems within their organisation. This advanced course covers the development, implementation, and verification of HACCP systems, as well as legislative requirements.

Yes, if you choose Hygiene Sue - Virtual Learning as it is accredited by Highfield and you are required to complete an online exam.

The certificate should be renewed every three years to ensure your knowledge of food safety regulations and best practices remains current.

This course is ideal for anyone who works in a role where they handle food, or supervise others who do, in any catering, manufacturing, or retail setting. It's particularly beneficial for those who need a foundational understanding of food hygiene to comply with legal requirements and ensure food safety.

If you lose your certificate, don't worry! Just email us at [theteam@hygienesue.co.uk](mailto:theteam@hygienesue.co.uk) with your full name and the approximate date you took the exam, and we'll send you a copy.

The Highfield Level 4 Food Safety exam consists of a two-part examination. This includes 30 multiple-choice question section and a written question examination where learners answer 4 structured questions. The total exam duration is 2.5 hours. Pass Mark 50%

It is generally advised that learners already hold the Level 3 Award in Food Safety (or equivalent) before undertaking the Level 4 qualification, as the Level 4 course builds on supervisory knowledge.

For the Highfield remote invigilation, you will require a desktop or laptop computer with the latest Google Chrome browser, a smartphone (Android 5.1+ or iOS 10.0+) with a camera and video capabilities, a strong and stable internet connection, and photographic ID. You'll also need a private, uninterrupted room.

We know failing an exam can be stressful, but don't worry! If you don't pass your Level 4 Food Safety exam on your first try, you're covered with a free retake from Hygiene Sue.

Not only will you get a second chance to take the exam at no extra cost, but Hygiene Sue will also provide you with additional support to help you prepare. The re-sit itself will be conducted remotely through Highfield's invigilation service.

Hygiene Sue guarantees you a free retake if you fail your Level 3 Food Safety exam on the first try! If you don't pass, you'll get a second chance to take the exam at no extra cost. This free re-sit will be done remotely through Highfield's invigilation service.

The certificate should be renewed every three to five years to ensure your knowledge of food safety regulations and best practices remains current.

This course is ideal for anyone who works in a role where they handle food, or supervise others who do, in any catering, manufacturing, or retail setting. It's particularly beneficial for those who need a foundational understanding of food hygiene to comply with legal requirements and ensure food safety.