Question 1

1. What is the difference between the Level 2 and Level 3 Allergen courses?

Accepted Answer

• Level 2 Award in Food Allergen Awareness and Control: This course is designed for all food handlers and staff who prepare, serve, or sell food. It focuses on identifying allergens, understanding legal requirements (like Natasha's Law), and knowing the practical steps to prevent cross-contamination.

• Level 3 Award in Food Allergen Management for Caterers: This qualification is aimed at supervisors, managers, and business owners. It covers the development and implementation of comprehensive allergen policies, managing documentation (e.g., matrixes and recipes), training staff, and handling customer complaints related to allergens.

Question 2

2. How are these courses delivered and assessed via virtual learning?

Accepted Answer

• Delivery: Both Level 2 and Level 3 courses are delivered via live virtual learning sessions, allowing you to participate from any location. Our experienced trainers guide you through the materials, interactive exercises, and Q&A sessions.

• Assessment: Both levels are assessed by a multiple-choice examination which is taken online. The exam is conducted under remote invigilation with Highfield, requiring a PC/Laptop with a camera and a secure testing environment to ensure the integrity of the qualification.

Question 3

3. What are the legal requirements for allergen training, and do these courses meet them?

Accepted Answer

• Legal Compliance: The UK and EU food information regulations (including Natasha's Law) require food businesses to ensure their staff are adequately trained on allergen control and information provision.

• Course Validity: Yes, these Highfield qualifications are nationally recognised and meet industry and regulatory requirements. Successfully completing these courses provides verifiable proof that your staff have been trained to a competent standard, helping your business maintain legal compliance and protect customer safety.

Allergen Courses

Level 2 and 3 Food Allergen Training

Need Allergen training for your role? Choose Level 2 if you prepare, handle or serve food (chefs, bar staff, servers), and Level 3 if you manage menus and allergen controls (head chefs, catering managers). Highfield-accredited qualifications, EHO assured.

Level 2 Allergen Awareness 🖥️ ONLINE

£66.60 + VAT | 3-4 hours online | Highfield accredited
MCA-approved| Exam via Highfield invigilation | Certificate on completion

Meets UK legal requirements & EHO assured for frontline food handlers in kitchens, bars, care settings and the yachting industry.

Level 3 Allergen Management 🖥️ ONLINE

£162.50 + VAT | 15-20 hours online | Highfield accredited |
Exam via Highfield invigilation | Certificate within 7 days of completion

Meets UK legal requirements & EHO assured for supervisors in catering, manufacturing and yachting operations.

Level 4 Allergen Management and Control 🖥️ ONLINE

£550 + VAT | 35-40 hours online |Hygiene Sue - CPD accredited |
Exam via Highfield invigilation | Certificate within 14 days of completion

Meets UK legal requirements & EHO assured for senior food safety managers across businesses and sites.

Why Choose Hygiene Sue?

Exceptional Pass Rates

Guaranteed Success

Expert, Tailored Learning

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